Welcome to the Shipping Policy of Elite OBD2 Car Tools. This policy outlines important information regarding the shipping of our products to our valued customers.
1. Processing Time:
- Orders are typically processed and shipped within 1-2 business days after payment has been received, unless otherwise stated.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
- We offer various shipping methods, including standard shipping, expedited shipping, and international shipping options.
- Shipping options and delivery times may vary depending on your location and the shipping method selected at checkout.
3. Shipping Rates:
- Shipping rates are calculated based on the weight and dimensions of the package, as well as the shipping destination.
- Shipping rates will be displayed during the checkout process before payment is made.
4. Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can use the provided tracking number to track the status of your shipment online through our website or the carrier’s website.
5. Delivery Times:
- Delivery times may vary depending on the shipping method selected and your location.
- Estimated delivery times are provided during the checkout process and are based on the carrier’s delivery schedule.
6. International Shipping:
- We offer international shipping to select countries. International shipping rates and delivery times may vary depending on the destination country and shipping method selected.
- Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our control.
7. Shipping Restrictions:
- Some products may be subject to shipping restrictions due to their size, weight, or content. These restrictions may vary depending on your location and applicable laws and regulations.
8. Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect or incomplete shipping addresses.
9. Delivery Issues:
- If you encounter any issues with the delivery of your order, such as delays or lost shipments, please contact our customer service team for assistance.
10. Contact Us:
- If you have any questions or concerns about our Shipping Policy, please contact us at [email address].
By placing an order with Elite OBD2 Car Tools, you agree to abide by the terms and conditions outlined in this Shipping Policy. We strive to provide efficient and reliable shipping services to ensure your satisfaction with every purchase.